System Care Plan: jessicajollie.com


OVERVIEW


Site Launch: 11/20/11

Current Paid Term: 12/1/11-11/31/12

Basic Monthly Services:

  • Technical checkup of all software systems and server health.
  • Installation of critical system updates & patches.
  • Sitewide functionality checks.
  • Verify Google Analytics tracking.
  • Check site in new web/mobile browser versions.
  • Test/optimize database and cache for speed.
  • Verify daily backups and download/offsite storage of monthly system backup.
  • Monthly status /action report.
  • Up to 1 hour emergency troubleshooting/repairs.
  • Ongoing content management training
  • Email/phone Q&A regarding content management
  • Periodic review of posted content to ensure consistency formatting and functionality
  • Unused time is banked for use during larger repair operations.

jessicajollie.com screenshot

ACTIVITY (Newest at top)


July 2012

  • All basic monthly services
  • Update to new WordPress version 3.4.1 and QA entire site.
  • Review new “Upcoming Event” listings, make formatting fixes and make notes, send to client.
  • Telephone support on posting new items to “Press” page

June 2012

  • All basic monthly services
  • New video embed code (FitVids plugin) to remove black letterbox bars at certain browser sizes.
  • Improve layout of main navigation (underneath main header) on iPad and iPhone screen sizes.
  • Update to new WordPress Version 3.4 and QA site

May 2012

  • All basic monthly services
  • Assist with formatting on “Teacher Training” page.
  • Update Plugins:
    • Duplicate Post 2.4.1
    • Backup to Dropbox 1.0
    • WordPress SEO 1.1.9
  • Remove unnecessary plugins and speed up website

April 2012

  • All basic monthly services
  • Support call w/Jessica — 1.0 hours, 4/17
  • Update Plugins:
    • Contact Form 7 3.1.2
    • Duplicate Post 2.4
    • MailChimp 1.2.9
    • My Category Order 3.3.2
    • My Link Order 3.3.2
    • My Page Order 3.3.2
    • Tiny MCE Advanced 3.4.5.1
  • Update and test WordPress to Version 3.3.2 (a security and bug fix update).
  • Upgrade Backup System: switch to daily off-server backups via WordPress Backup To Dropbox Version 0.9.4

March 2012

  • All basic monthly services
  • Update and test WordPress to Version 3.3.1.
  • Support call w/Jessica — 1.5 hours, 3/13
  • Client Support: how to link to Vira Bhava retreat
  • Update plugins:
    • XmasB Quotes 1.6.1
    • Enable Media Replace 2.6
    • Contact Form 7 v. 3.2

(Activity prior to March 2012 available upon request)